Privacy Policy

We appreciate your visit to our site and we understand that you may have concerns about the privacy of information that you may provide to us. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of privacy. The following provides information relating to our practices and procedures for protecting the security of your non-public personal information. Throughout this document, we, us, and our mean Sawag.

By using the website and/or submitting your details including contact details and other personal details, to use the limousine service you authorise Sawag to “Contact” you.

The “Contact” may happen over phone, SMS, email or any other medium of communication. The communication could be for the purpose of verifying your details, offering support and information on assisting or sharing related information, providing you with the requested service or promotional messages related to plan(s) or service(s) bought by you.

* All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

* The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

* Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Confidentiality

In Sawag we collect information such as user name which is used for personalized experience within app, phone number which is unique identity of customer for logging in, email which is used for card payments related transactions. Sawag uses the customer data it receives only to carry out the services for which customers have signed up for. In no way will your details be passed to third parties for any other marketing activities.

SAWAG App permissions

Location permission : We take optional location permission from you within the app. When location permission is enabled it will help us to show you near by drivers around you, so you can have clear idea of available drivers for each service in your booking location. which will help you analyze how quick you will get the service. This permission we have kept optional. If customer denies this location permission then Doha location will be considered as default location to show near by drivers.

Call permission : We take call permission from you within the app. Once you make any booking and driver has accepted the booking. This call permission will help you to allow you call directly from within the app. We have a call option in ongoing booking screen, that you can use to call the driver directly to communicate.

SAWAG on privacy

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.

Our use of “cookies”

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Sawag does not use “Cookies” of this nature and your use of the website will not result in any additional information being stored on your computer without you requiring it to be stored.

Security of information

SAWAG considers the security of its customers’ personal information as an important and necessary part of the responsible management of its corporate data. SAWAG therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for SAWAG’s use only.

Changes to this privacy policy

Sawag has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Office No-19, Street No-900, First Floor, Area No-55, Muither City, Doha-Qatar. P.O. Box No: 40799 +974-66032146 [email protected]